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GVNA HealthCare announced that the keynote speaker for the 7th Annual Executive Leadership Breakfast will be Staff Sergeant Ryan Pitts, a former United States Army soldier, local hero and ninth living recipient of the Medal of Honor from the War in Afghanistan.  Sgt. Pitts was presented the Medal of Honor by President Barack Obama in July of 2014 for his heroic actions.  He will present "Leadership: Mission First, Success Follows" on Thursday, September 22 from 7:30 - 9:15 am at Great Wolf Lodge, 150 Great Wolf Drive, Fitchburg.  "His talk about the power of team will inspire business leaders," said Ann Racine, Vice President of Development and Community Relations. 

"We are excited to bring this local hero to our area to share his experience and help us honor veterans who are our patients, employees, friends and family," said Elaine Fluet, President & CEO of GVNA HealthCare.  "We don't often have the opportunity to say thank you to all those who have served or are serving our country," said Fluet.  "We thought this would be the perfect time to pay homage to those individuals and provide them with a chance to share a special moment with a Medal of Honor recipient," she added.

"GVNA is proud to be known for the top-notch speakers and programs we bring to the region," said Andrew Boucher, Chairman of the Board.  "GVNA HealthCare looks forward to the opportunity to bring local businesses together, as we all work closely on so many community projects" he said.  

Proceeds from this exceptional program will benefit our hospice patients and community initiatives.  If your company would like to attend this event, please contact GVNA HealthCare's Development Office at (978) 632-1230, Ext. 324.




GVNA HealthCare's Healthy Families Team was recently honored at the Children's Trust Fund Celebration Day with a state-wide award.  The team received the 2016 Children's Trust All-Star Award, which is the highest honor a program can win.  According to Healthy Families Program Specialist for Children's Trust Fund, Marissa Daley, GVNA's program consistently has one of the highest rates of visits per participant in the state.  "This is due, in part, to their innovative approach to provide weekly home visits to all participants- even those parents in early pregnancy," said Daley.  "The program also encourages Dads to enroll in the program, resulting in 12 Dads being served this year," she said.  "Every single team member takes their role of representing the program seriously and has developed strong community partnerships across their large service area," said Daley.  "Most recently the program partnered with WIC to host a Community Baby Shower that over 500 people attended," she added.

"GVNA HealthCare was extremely proud and honored to be the recipient of this prestigious award," according to Karen Culkeen, Healthy Families Program Director at GVNA HealthCare.  "Our team works extremely hard to make sure participants in the program are well connected and receive the best, most fulfilling experience possible," said Culkeen.  "They are fully committed to providing a top-notch program to the communities we serve," she added.  "To receive an award for the fourth consecutive year (2013 Fatherhood Award, 2014 Home Visiting Award, and 2015 Training & Education Award) is truly an honor and is validation to the level of commitment of our staff has for the program and its participants," she added. 

Pictured (L to R) Standing:  Carley Levasseur, Shurrae Jeffreys, Joanne O'Connor, Karen Culkeen, Laura Beauregard, Adreanne Boggs, Julia Scott.  Seated: Elaine Fluet, Terry Stange, Danielle Rice, Leah Clements, Nicole Laviolette, Jillian Bastine, Krystal Sanderson. 




In April, GVNA Hospice presented an educational program at the agency, entitled Having the Conversation-Planning for Difficult Decisions & Advanced Illness.  "GVNA is committed to providing guidance and support to community members who are preparing for difficult decisions for themselves or family members that may be on the horizon," said Karen Bernhardt, Hospice Director.  

"Unfortunately most people don't think about what will happen down the road, this program was the perfect opportunity to learn how to initiate discussion around what the choices and options are for care at the end-of-life," said Bernhardt. 

Topics that were covered during the program included an open discussion of choices and options, how to talk with your physician, available resources in the community, MOLST and Five Wishes.

For more information about Hospice or how to start the conversation, please call our Hospice Department at (978) 632-1230, Ext. 384.





GVNA HealthCare held its Annual Meeting in March at the Colonial Hotel.  According to Elaine Fluet, President  & CEO, the meeting was a celebration of the accomplishments and growth for the agency in 2015, as well as an opportunity to acknowledge and thank employees, Board members and volunteers for their unwavering dedication.  GVNA honored Dr. Daniel Asquino, President of Mount Wachusett Community College, for his contribution to the health and well-being of the greater Gardner community.  Throughout his 29 years as college President, Dr. Asquino has partnered with GVNA on countless initiatives.

"In 2015, our agency achieved a 6% growth in patients served, "said Fluet.    "As part of that growth, Homecare and Hospice provided 59,160 nursing visits to patients.  Our rehabilitation therapists made 17,868 visits," she said.  "GVNA ranks higher than state and national averages in each publically reported patient satisfaction measure, achieving a five star rating," she said.  "We are strategically positioned to continue to provide exceptional service to our growing community," said Fluet.  "We are totally focused on patient care," she added.

"One of our greatest achievements this year was to implement a Lean culture in our agency," Fluet noted.  "In October, 2015, a group of 51 employees representing management, clinical and office staff began a 16 week intense training to learn the skills that would take us into the next 100 years.  An additional 70 employees completed an introductory to Lean course," she said.  "It has been exciting to see how we can achieve more efficiency while maintaining the quality of our services," she added.

"As Chairman of the Board, I and my fellow Directors congratulated the employees on their 110th Anniversary," said Andrew Boucher.  "GVNA's success will continue as the employees and the volunteer Board work together to adapt to the changing healthcare environment," said Boucher.  "We will always keep our commitment to quality care and patient satisfaction," he said.

GVNA HealthCare Board of Directors for 2015 included Jeff Aubuchon, Andrew Boucher, Peter Erickson, John Flick, Michael Gerry, Brian Jette, Heather Layton, Edward Manzi, Jr., Nancy Monette, Debbie Orre, Enrico Palmerino, Tina Santos and Ken Tomasetti.   Officers were Andrew Boucher, Chair; Ken Tomasetti, Vice Chair; Michael Gerry, Treasurer and Heather Layton, Secretary.   

"We have a dedicated group of Directors who are committed to the mission and values of our agency," said Fluet.  "We have accomplished so much throughout the year and this would not have been possible without these community members who volunteer their time and expertise to our Board of Directors," she added.   

Several GVNA HealthCare employees were recognized at the Annual Meeting for their years of service to the agency.  Employees recognized for five years of service include Joanne Bengrazi, Karen Culkeen, Alisha Griffin, Tina Homon, Nancy Hume, Susan Kemp, Vera Moraes, Nancy Morse, Krystal Sanderson, Theresa Saveall, Tina Schryver and Marlene Thebeau. Donna Bourgeois, Kelly Loescher, Crystal Marsh, Louise Smith and Jamie Talbot were recognized for ten years. Celebrating fifteen years was Michael Kacprzicki and twenty years included Murielle Conway, Anne Frawley and Elizabeth Napolitano.   


Pictured (L to R) are award recipients: Mayor Mark Hawke- City of Gardner, Andrew Boucher- GVNA Board Chairman, Elaine Fluet- GVNA President & CEO and Daniel Asquino, President of MWCC.




The North Quabbin Adult Day Health Center recently received a generous donation from St. Mary's Women's Club of Orange.  "We are so grateful for the donation to help enhance our client activities at the Center," said Kathy Kilhart, Elder Services Director.  "We are truly honored that the Women's Club decided to choose our Center for their funds and recognize the great work that is being provided to the residents of the North Quabbin area," said Kilhart.


Pictured (left to Right):  Margaret Aguda, Activity Coordinator at the North Quabbin Center and Marilyn Elwood from St. Mary's Women's Club of Orange.





GVNA HealthCare, Inc. Receives Private Duty Re-Accreditation

Meets Updated Standards of the

Home Care Alliance of Massachusetts



GVNA HealthCare, Inc., a private-pay home care agency, has reaffirmed its commitment to quality care and ethical business practices by earning re-Accreditation from the Home Care Alliance of Massachusetts.  The alliance, which represents 190 home health and elder care agencies across Massachusetts, has created an accreditation protocol to promote quality services, ethical business standards and superior employment practices in an industry that lacks meaningful licensure in the Commonwealth of Massachusetts even while it grows in popularity. 


“We are proud to continue to meet these accreditation standards that convey GVNA HealthCare’s commitment to quality,” said Elaine Fluet, President and CEO.  “Peace of mind for our clients and their families is our primary goal.  By maintaining our accreditation we demonstrate that we not only talk quality, but we actually deliver on that promise,” said Fluet.


The Home Care Alliance launched this Accreditation Program for private pay agencies (agencies that are not paid by Medicare or Medicaid), in July, 2010.  Since that time, over 60 agencies have submitted documentation to show that they meet the standards established by the Alliance.  The standards were recently revised to raise the bar to promote even higher standards for agencies seeking re-accreditation.


“The Alliance’s accreditation program demonstrates our leadership for an area that is becoming more and more important to the health care delivery system in Massachusetts,” said Patricia Kelleher, Executive Director of the Home Care Alliance of Massachusetts.  “The revised standards highlight our agencies’ best practices, and will help guide members of the public as they choose who will take care of their loved ones in their homes.”



For more information about GVNA HealthCare and our services, please contact us, or for more immediate assistance, call 978-632-1230

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